Salon Policy

At LUXX1 NAILS AND SALON, we are committed to providing our clients with the highest standards of service and care. To ensure a positive and enjoyable experience for everyone, we have established the following policies: Appointment Policy: We recommend scheduling appointments in advance to guarantee your preferred date and time. Walk-in clients are welcome, but availability may be limited. Cancellation Policy: We understand that circumstances may arise that require you to reschedule or cancel your appointment. We kindly request a minimum of 24 hours notice for any cancellations or changes. Failure to provide sufficient notice may result in a cancellation fee. Arrival Time: We suggest arriving 5-10 minutes before your scheduled appointment to allow time for check-in and relaxation. Late arrivals may result in a shortened appointment time to accommodate other clients. Health and Safety: For the safety of our clients and staff, we adhere to strict sanitation and hygiene practices. Please inform us of any health conditions, allergies, or concerns before your appointment. Child Policy: To maintain a tranquil atmosphere for all clients, we kindly request that children under the age of 12 be accompanied by an adult who is not receiving services. Children receiving services must be accompanied by a parent or guardian and must exhibit appropriate behavior. Payment Policy: We accept cash and major credit cards for payment. Gratuity is greatly appreciated for excellent service and can be given directly to your technician or added to your payment. Satisfaction Guarantee: Your satisfaction is our priority. If for any reason you are not completely satisfied with your service, please let us know, and we will do our best to make it right. By booking an appointment with LUXX1 NAILS AND SALON, you agree to adhere to our policies outlined above. We appreciate your cooperation and look forward to serving you with excellence and professionalism.